Burr Pilger Mayer (BPM CPA): Managing Card Payment Costs

The Client

Burr Pilger Mayer is one of the largest California-based accounting and consulting firms. BPM has served the Bay Area’s emerging and mid-cap businesses as well as high-net-worth individuals for the past 30 years.
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Optimization Benefits Realized

Improved Rates

after benchmarking BPM’s fees, we helped negotiate better terms with their processor.

21% Reduction

in card processing costs due to improved rates and interchange qualification.

Credit card fees pose a growing threat for many merchants. The complexities involved in understanding and managing these fees demand time and resources that, unfortunately, many businesses find themselves lacking. The consequences of not dedicating sufficient time or resources to mastering credit card fee management can lead to higher transaction costs, cash flow disruptions, and a detrimental impact on overall profitability.

Without a proactive approach to fee management, businesses risk not only financial strain but also the missed opportunity to optimize their payment processes for long-term success. It becomes imperative for merchants to seek efficient solutions or partners that can alleviate the burden of credit card fees, which is why Burr Pilger Mayer reached out to Optimized Payments.

The Challenge

BPM has been accepting credit card payments from its consumer and commercial clients since the early 2000s. As card-based transactions rapidly increased, card processing fees reached hundreds of thousands of dollars per year. In fact, BPM’s effective cost of card payments exceeded 3.00%. Not having the time or resources to learn the payments space, BPM reached out to the independent consultants at Optimized Payments to help them reduce their overall cost of processing credit and debit cards.

The Background

Burr Pilger Mayer is in the business of providing accounting and consulting services, not being experts in credit card processing. Our card processing costs kept going up and we felt we had no way to control them.

Diana Borva, Chief Administrative Officer

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The Solution

Proprietary Software

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Optimized Payments thoroughly reviewed BPM’s payment processes and statements using its proprietary software, and identified several opportunities for savings while staying with the current provider.

Negotiate Fees & Terms

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Optimized Payments was able to benchmark fees based on BPM’s size and negotiate favorable terms with their current card processor and American Express.

Improve Interchange Qualification

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After obtaining card processing data, Optimized Payments' consultants worked independently and efficiently, and had recommendations for savings in three weeks, improving interchange qualification for commercial cards.

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Simplify the Complexity of Payments Data with Visual Tools.

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