Detail and Understanding
Analyzing Payments Across Industries
Data and security go hand in hand. We understand some data may contain sensitive or confidential information, which is why we never consume any data with your customers’ personally identifiable information (PII), or any data with full credit card numbers.
All transaction-level data we consume will have the card numbers masked, meaning we only see the first 6 and last 4 digits of the card number. In addition, your data is secured on our Microsoft Azure servers, which employ advanced security measures for our team—restricted access, IP address whitelisting, and two-factor authentication.
Do it all with Optimized Analytics
Quickly get a pulse on KPIs such as effective cost, card sales, downgrade ratio, chargeback ratio, and more. Filter data for any parameter, including time period, MID, region, business unit, chain, brand, card type, etc. Be in the know on your payment health at any time.
Optimize Interchange & Manage Downgrades
Instantly know your interchange qualification and track downgrade ratios, including understanding downgrade reasons. You can see the savings impact in real time from fixing specific downgrades. It’s critical to identify and fix downgrades on an ongoing basis since interchange represents about 85% of total credit & debit card processing fees.
Enhance Chargeback Management & Reporting
Consolidate daily chargebacks from all payment vendors and quickly understand key metrics like net chargebacks and win ratios.
Optimize Approval Rates
Track and manage authorization declines by processor, reason code, issuing bank, and merchant-defined MID hierarchy. Trend declines over time to identify anomalies and improvement opportunities, helping you recover lost sales. You can even isolate issues to specific cards, issuers, regions, MCCs, and times.
Obtain key insights about your customers
How would you change your sales and marketing plans if you knew that 32% of your sales from the LA store were from Japanese customers, whereas, 41% of sales in the New York store were from Chinese customers?
We are able to connect the first 6 digits of a card number to our global BIN file and provide insights about the card issuing bank, issuing country and many other card attributes.
And Much More…
Identify Trends & Forecast
Leverage historical data in our database to perform trending analysis and forecasting for sales, transactions, and fees by MID, division, business unit, or the entire organization.
Our solution links the BIN—the first six digits of a card number—to a global BIN file that can identify metadata about the card, such as issuing bank, country, type of card, etc. You can use this data to explore alternative payment methods and negotiate with the credit and debit networks.
Set up daily, weekly, or monthly alerts for the metrics you are most interested in tracking. For example, get an alert if your downgrades exceed 2% of total sales or the number of chargebacks goes over 20 in a single day.
Improve Daily Reconciliation
Easily validate sales from your POS with settlement reporting, including daily emails and online dashboard alerts that give you the opportunity to verify sales, transactions, and fees by card brand, as well as deposit amounts.
Audit & Benchmark Network and Acquirer Fees
Easily validate whether the network fees you’re being charged align with published rates—and that you’re not being overbilled by your processor. Benchmark acquiring fees against similar-sized merchants and get guidance that can be used in your next negotiation. You can even set alerts for meeting volume commitments on acquiring and network incentives/performance thresholds.