Leverage Payments Data for Key Insights and Savings

Analytics
- Centralize – consolidate all of your card payments vendors data in one place.
- Normalize – automate, standardize, and enhance raw payments data.
- Analyze – perform near-real-time analysis on payments KPIs, reconciliation, interchange management, chargebacks, and more.

Insights
Gain valuable and actionable insights through our web-based dashboards, automated e-mail alerts, consulting recommendations, and ongoing support.
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Savings
Generate ongoing cost savings through interchange optimization, network and processor negotiations, least-cost routing strategies, chargeback management and alternative payment methods.
Read MoreOptimized Analytics
Card payments have become increasingly complex and costly. Swipe fees are becoming one of the top five operating costs for merchants. Over 95% of Fortune 2000 companies are using Excel to analyze payments, but it’s not enough. To truly help rein in expenses and identify cost-savings areas, you need a more advanced tool.
Optimized Analytics is a cloud-based, automated solution used by many Fortune 2000 companies to deeply evaluate their payment data. Our proprietary technology helps reveal key metrics and cost-saving opportunities to pursue, as well as streamlines back-office operations.
Benefits of Optimized Analytics:
- Fast implementation – see analytics within days of onboarding
- Actionable alerts and insights that have an immediate impact on payment health
- Customized dashboards that provide KPIs, interchange fees, downgrades, chargebacks, period-over-period variance analysis, and much more
Data Sources
Optimized Analytics is processor agnostic and can consume data from any vendor – First Data, Chase, Worldpay, Elavon, Discover, Amex, PayPal, private label, gift card, ACH, etc.
Data Frequency
Analytics are updated daily for transaction-level data or monthly for aggregate data that’s based on interchange qualification.
Access
Analytics updated daily by 9 am ET with previous day’s data. Dashboards are available 24/7/365, and user permissions can be configured to view subset or all data.
Client Centric
Merchants with dozens, hundreds, or thousands of MIDs can customize their account hierarchy so data can be analyzed based on meaningful rollups like regions, divisions, business units, brands, countries, etc.
Optimized Consulting
Interdependency between intermediaries like POS vendors, banks, and fraud solution providers creates significant complexity in the card payments ecosystem. Any payment change requires an experienced and thoughtful approach.
Optimized Payments has over 14 years of experience in the payments space, complete with a track record of 200+ successful engagements where we’ve helped clients realize optimal results quickly.
We can help you with:
- Interchange optimization and downgrade management
- Processor, card network and debit network fee benchmarking & negotiations
- Interchange and processor fee audits
- Payments strategy
- RFP management
- Least-cost debit routing strategies
Experienced
Most of our consultants have 15+ years of industry experience and have helped on many of our 200+ engagements.
Independent
We have unbiased advisors and partners that maintain no affiliation with any processors, gateways, or networks. 100% of our revenue comes from our clients.
Results
We have generated over $200M in savings to date and helped merchants increase their knowledge of the payments space.
ROI
In most cases, the cost of our consulting service pays for itself within a few months of engagement.
Optimized Strategy/RFPs
Consider the evolution in payments, omni-channel sales and service, and technology. Think about alternative payment methods, industry consolidation, and the rising cost of payments. All of these factors present merchants with the challenges of updating their infrastructure, selecting the right partners, and accurately positioning their organizations for success.
Optimized Payments provides targeted advisement to help you tailor your payment strategy and select the right partners through merchant services RFIs/RFPs.
Benefits of Optimized Strategy/RFPs
- Merchant Services RFIs/RFPs
- Evaluation of gateway, security, and payment terminal solutions
- Acceptance of mobile wallets & alternative payments
- Global expansion or consolidation of payment providers
- Evaluation of omni-channel & endless-aisle solutions
Experienced
We’ve managed over 35 merchant services RFPs and have contacts at all major acquirers, gateways, and technology/security solution providers.
Independent
Our unbiased advisors and partners are loved by our clients and respected by vendors in the marketplace due to our fair, honest, and thorough approach.
Results
We typically complete strategy projects and RFPs within two to four months. Our clients are able to make informed decisions and meet their project goals faster – while saving time and money.
ROI
Our consulting fees are typically paid for within a few months from the time saved by clients and the value created through optimal products, pricing, and service-level commitments.
Optimized Chargebacks
Do you log into multiple portals to manage chargeback representments, and track chargeback statistics in Excel? It is difficult to stay current on constantly changing chargeback rules and know best practices to represent a chargeback? Are you ever late in responding to chargebacks? If you answered ‘yes’ to any of these questions, our Optimized Chargebacks solution is for you. Here are some of the benefits:
Benefits of Optimized Chargebacks
- Single self-service portal to consolidate and respond to chargebacks and inquiries daily from ALL of your payment vendors
- On-screen expert guidance to build the best representment based on reason code
- Prioritize and assign disputes, ensuring cases don’t expire or get neglected
- Continually updated to ensure compliance with all card brand rules
- Enhanced reporting – get win/loss rate data by user, reason code, time period, business unit…basically, any metric housed in our database
Experienced
Platform developed over 10+ years of fighting chargebacks. This experience is embedded in customized workflows and templates based on reason codes.
Efficient
Reduce the number of online portals and Excel spreadsheets when representing and tracking chargebacks. Our portal not only consolidates chargebacks from all payment vendors, it also electronically submits representments on your behalf…all without leaving our portal.
Results
Merchants see an average lift of 20% in win rates by using our portal.
ROI
Our solution pays for itself within weeks. If you not completely and absolutely satisfied by the value of Optimized Chargebacks, you can cancel your agreement at any time.
Current and Past Clients























































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